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CRM Executive

Posted 6 March by Charter Selection Easy Apply Ended
An exciting opportunity has arisen in a well established Law Firm. CRM Executive will become a member of the Client Relationships Department close working and support specifically with members of the Business Development Department and Marketing, Communications and Events Department will be required.

CRM Executive will ideally be experienced in CRM software such as InterAction and Vuture. 

Main Responsibilities: 

- Maintaining and developing the Contact Relationship Management System – InterAction
- Managing Vuture the CRM integrated 
- Reporting on data for the firm’s events and client comms
- Mailings of newsletters and events
- Developing the sophistication of the firm’s CRM system
- Assisting with the data and analytics aspect of the Key Programmes
- Extracting data and preparing reports and statistics 
- Increasing the quality of data through research
- Supporting the client survey process to be implemented in 2018

Key Requirements:

- Experience gained in the legal sector is desirable but not essential, Professional Services will be considered.
- Knowledge of Contact Relationship Management systems, InterAction is desirable 
- Knowledge of email tool systems – preferably Vuture and/or Concep and their integration with InterAction
- Knowledge of data integrity systems such as checking against MPS, DataHQ and so on.

Reference: 34619923

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