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CRM Executive

Posted 20 February by Law Support Easy Apply Ended

Our client a large UK law firm based in the West End are recruiting for a CRM Executive to join their Marketing and Business Development team to help develop and maintain the day to day management of the firms CRM database. Working with the CRM Manager and working closely with all business service groups and firmwide partners and associates, you will be the go to person for all CRM administration. Duties in this role will include:

· Manage data quality, duplicate checking and merging

· Checking and resolving data change tickets

· Monitor of all new contacts and approve/reject as necessary

· Working with the Marketing & Business Development teams to develop CRM into a position for use in business development initiatives

· Set up and configure new joiners or deactivate accounts for leavers

· Acts as an advocate for effective InterAction use

· Assist the Marketing team with the execution of campaigns and mailings

· Providing new joiner training on InterAction to ensure effective use

· Providing trouble shooting and day to day support for the Business Development team, fee earners and secretaries

· Participate in additional ad hoc projects in conjunction with the Marketing/BD and IT teams

Skills & Experience:

· Previous experience in either a marketing/business development or CRM role within a Law Firm or Professional Services

· System and data management experience including administrator experience of InterAction

· Experience of working with senior members of staff

· Strong organisation and communication skills

· Self-motivated and a team player

· Able to work under pressure and meet tight deadlines

· Strong attention to detail and a forward thinker

To apply for this CRM Executive position please contact Neil Hagan quoting Ref. NH/CRM-02.01.18

Required skills

  • Data Management
  • Law Firm
  • Marketing Campaigns
  • CRM databases
  • Mailers

Reference: 34376502

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