CRM & Data Analyst - Fixed Term Contract

Posted 9 October by Estée Lauder Companies
Competitive salary
West London , London
Contract, full-time
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We are looking to appoint a CRM and Data Analyst to sit within the UK Corporate Consumer Intelligence Team, for a 12month fixed term contract, to lead the analysis and mining of proprietary consumer data, delivering actionable insights and campaign execution that ultimately drive sales for the Too Faced brand.


  • Intellectual prowess (highly analytical & strategic)
  • Strong relationship management/interpersonal skills
  • Strong influencing skills
  • Strong project management
  • Complex problem-solving, innovative and creative thinking
  • Excellent communication and presentation skills
  • Versatile and able to work under pressure to deliver multiple projects to a high quality
  • High attention to detail


  • Advanced skills in Excel
  • Good to have but not essential - Experienced in data visualisation -Power Bi
  • Good to have but not essential - Experienced with Sales Force CRM
  • Experienced in performing analytics, segmentation, data mining and campaign management using SQL, SAS, SPSS, Google 360 or similar packages
  • Previous experience operating large-scale CRM systems or programs, plus knowledge of Technology stacks, SCV opportunities and partners


  • Experience in a Data Analytics
  • Experience in CRM and Insights with a proven track record of driving actionable insight
  • Experienced in CRM technology management, with an understanding of marketing and operational databases, segmentation, campaign management and statistical modelling
  • Experienced in successfully managing agencies and consultant partnerships
  • Experience in omni-channel strategy- development and implementation
  • Degree-level candidate required


  • Plan and oversee delivery of the Email marketing and CRM strategy to drive online traffic and revenue targets and relevant KPI’s
  • Responsibility for all newsletter and product-led Email marketing
  • Responsibility for database growth and lead development of Email production processes and system integrations.
  • Plan email calendar in collaboration with Online, NAM and Marketing stakeholders
  • Provide data insights and analytical reports for Too Faced.

Covering both marketing and commercial KPIs.

  • Assist Too Faced Marketing, NAM and Online to provide relevant insights
  • Tackle the challenge of extracting business intelligence from large data sets. Ability to see beyond the numbers. 1st party data, 2nd party and 3rd party.
  • Proactively suggest ways to visualise complex data sets, generating charts/tables that give insightful views of key business issues and opportunities
  • Liaises with Too Faced brand team to educate on the scheduling of published reports ensuring clear communication and how they can be used to identify key insights and trends - experienced in automation
  • Strong participant and contributor to the creation, sharing and learning culture to provide inspiration and relevant information to Too Faced
  • Partnering with our Data Agency and collaborating with the Corporate Media Director to create scalable statistical and analytical models

Required skills

  • Beauty
  • Ecommerce
  • Online Retail
  • online trading
Apply on employer's website

Reference: 39096617

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