CRM Consultant - Dorset

Posted 8 April by Spring Technology
Easy Apply Ending soon
A public sector client of ours is currently looking for a CRM Consultant the ideal candidate will be a bit more process/change focused than technical but ideally one with a good understanding of the technical limitations and implementation of process (MS Dynamics) too.

Day Rate - £350
Location - Dorset
Duration - 3 Months +
IR35 - Outside

Below is some guidance the skills we are looking for:

*Implementing customer relationship processes and procedures in a large organisations, ideally in HE and ideally with regards to external engagement including research, academic partnerships, corporate engagement, corporate sponsorship, student engagement (recruitment, current students and alumni, professional practice experience, projects, career fairs, placements), commercialisation and IP (Strategic investment areas such as medical research), public, community and cultural engagement both locally, nationally and globally.
*Analysing an organisation to understand how engagement takes place and where information is recorded
*Culture change that is required to implement organisational external engagement
*Organisational structures to support external engagement
*Engaging with existing staff and reviewing their roles and responsibilities with regards to external engagement
*Mapping all current relationships and aligning to a new approach to external engagement.
*Developing policies, processes, procedures, practices, culture, roles and responsibilities to fit a new way of working
*Developing business cases to support the changes and technology solutions to support the new way of working
*Developing a staff development programme to embed the changes
*Translating the policies, processes, and procedures into requirements and supporting a CRM implementation
*Knowledge and experience of Microsoft Dynamics

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: candidate-privacy-information-statement

Required skills

  • CRM/Consultant/Ms Dynamics/Dynamics/Process/Change/Analysis

Reference: 37701047

Bank or payment details should never be provided when applying for a job. For information on how to stay safe in your job search, visit SAFERjobs.

Report this job