At Shell Energy, we believe that home energy matters.
Our home energy business was born out of Shell’s acquisition of First Utility in 2018. As an original challenger to the big energy suppliers, First Utility had a heritage of supplying great value energy and broadband to customers.
Shell Energy supplies 100% renewable electricity, as well as gas, smart home technology and broadband, to British homes.
Who you’ll work with:
We’re ambitious with a pace to match, and as part of one of the world’s largest companies, the opportunity and ability to push forward is greater than ever before.
We foster a culture of continuous improvement. Accountability matters, which means enabling transformation through autonomy to influence and see progress through.
Every day we work to provide an environment where all employees feel valued and included, and are able to nurture their talent as individuals and as part of a collaborative team.
A diverse and inclusive workplace, embedded in our principles of honesty, integrity and respect, brings together remarkable people and enables them to be themselves. At Shell Energy, you’ll be able to apply and develop your skills and knowledge as part of a collaborative team that’s helping to innovate.
Your part in our journey
As a key analytical member of the Credit Management department, you will be instrumental in building, testing and implementing risk scorecards on new products and services. This is an exciting opportunity to work closely with Shell Energy credit risk solution, provided by an industry leading credit bureau. Your main responsibilities will include building scorecards, by scoping internal stakeholder requirements and demonstrating the performance results, in order to determine the correct level of risk the business should take on varying products/services. As Shell Energy expands its offerings, the business will need to ensure it has the correct balance between risk and profitability. This is an exciting role, within a fast paced environment, reporting into the Risk & Collections Optimisation Manager. If you have experience in scorecard development, risk modelling, or equivalent - we’d like to hear from you.
Your part in the team
Scoping requirements from stakeholders, in order to develop scorecard/acceptance criteria
Using SQL and other relevant program software to build & maintain risk scorecards
Complete champion challenge testing of new scenarios to arrive at the most beneficial outcome
Specifying, implementing and maintaining databases to support departmental performance views.
Creating and maintaining reporting accurately for key agreed KPI’s
Ability to present findings and conclude results to stakeholders at all levels
Achieve individual and team targets to ensure key performance indicators are met
What you'll need to make the most of the role
Proven experience using SQL.
Experience in a Credit Risk environment
Familiarity with writing SQL scripts to return data desired
Strong communication skills and ability to present findings/results
Willingness to learn
Creativity and attention to detail, for reporting design
Analytical skills to assess and resolve issues
Resilience to work to deadlines and under pressure
Initiative and tenacity to deliver results
Strong Customer Service ethos
Demonstrate good organisation and time management skills
Self-motivated and able to work unsupervised
Desire to take ownership of issues and 'go the extra mile’
Experienced use of Microsoft Excel
The ' Nice to Haves '
Previous utility experience
Willing to share knowledge and have collaborative approach
Utilizing functions within Excel/Google to enable the creation of working dashboards
What’s in it for you:
·Company maternity /adoption pay - 26 weeks full pay, followed by 13 weeks statutory pay for eligible employees.
·Two weeks full paternity pay
·BUPA Private Healthcare
·Agile Working/Working from Home where appropriate
·Training and Coaching
·Development Portal to access development material and share experiences
·Exclusive Retail Discounts (from nearly 900 retailers
·25 days holiday (plus Bank Holidays) and Holiday Trading Scheme
·Quarterly Team Socials
·Platform to access healthy meal ideas, exercise videos and mindfulness tips
·Access to impartial financial advice
·E-cards to share thanks with colleagues
·A fresh start to the week with free fresh fruit, every Monday
·Charity events to support our charity partner NSPCC
·Trim Trail onsite
·Ample free onsite parking
·Modern, vibrant offices
·Den with sofas, PS4 and table football
·Onsite restaurant with hot and cold menu and pizza order service
·Barista style coffee bar with hot and cold snacks
Find out more…
·Visit our Glassdoor Company Page to see what our colleagues say about life at Shell Energy.
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