Credit Controller

Credit Controller / Hove / Portlade / Southwick / Credit / Collections / Finance

Client Details

A well established Hove / Portlade / Southwick area organisation is looking to recruit a full time Credit Controller.

Description

As Credit Controller you will be responsible for:

• Implementing company credit control processes and procedures at the appropriate times for chasing payment for overdue/over-limit accounts
• Putting accounts on 'Stop' and taking escalated collection action if necessary
• Liaising with branch managers and sales force as necessary and advising them of overdue or over credit limit customers and arranging chasing either through them directly, personally or other team members
• Resolution of disputes and queries through liaison with branch managers, sales force or directly with customers
• Negotiation and monitoring of repayment plans with problem accounts
• Process credit limit increase applications from branches for approval by the Credit Control Manager and/or Directors in accordance with authority limits

Profile

• Previous telephone and email collections
• Strong customer service/telephone manner
• Happy to negotiate with customer (payment plans etc)
• Excel and accounting systems

Job Offer

£25-28,000