Credit Controller

Posted 20 June by Nigel Wright Easy Apply


Service organisation based Newcastle upon Tyne


  • To provide a timely and effective invoicing and cash collection service
  • Use of system to input data, produce invoices and reconcile receipts and refunds on a timely basis.
  • Be responsible for the reconciliation
  • Follow the relevant credit control policies for each debtor type to recover debts on a timely basis, telephoning the debtor, issuing statements and reminder letters. When applicable this includes referring debtors to the Debt Collection Agency.
  • High volume outbound and inbound calling
  • Process refund requests for overpayments and fee corrections.
  • Process sundry manual invoice/credit requests; allocate cash and other adjustments on the non-fee related sales ledgers.
  • Be fully responsible for assigned debtor ledger accounts, including reviewing the accounts, allocating and reconciling items and liaising with the customers re queries.
  • Prepare reports as necessary from the finance systems and use Excel to manipulate data to assist in reporting requirements.
  • To comply with best accounting practice and the Financial Regulations at all times, including Accounts Receivable policies and procedures.
  • Open, prioritise and action the post on a daily basis ensuring agreed procedures and department deadlines are met.
  • Undertake any other general office duties and routine clerical tasks.


  • Credit Control experience (2 years+)
  • Excellent telephone manner
  • Strong customer service experience

Reference: 35432372

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