A leading business in Leatherhead are looking to recruit a Credit Controller. Paying up to £27K + benefits
Your new company
A leading organisation based in Leatherhead are looking to recruit a Credit Controller. Paying up to £27K + excellent benefits
Your new role
In your new role, you will achieve individual and team collections targets set by the company on a monthly and annual basis. You will also prioritise all debts within your allocated portfolio ensuring that both the age and value of the debt are taken into consideration and ensure that recovery codes on debts within your portfolio reflect the correct collection activity. You will also ensure that all defaults are brought to a decision point, i.e. cancelled/returned to active/ terminated within the 22 day cycle and make sure that terminated debts are passed to Recoveries or resolved within the 60 day cycle.
In your new role, you will follow up all terminated debt with the customer to obtain settlement or a commitment to pay and follow up all terminated debt with the Producer to ensure that insurance cover or underlying service has been cancelled and that PCL is paid all return premiums. Ensure that PCL is paid a return on commission where applicable and ensure that PCL's interest in a claims settlement is noted and ultimately paid to PCL.
You will make sure that claims are lodged with Insolvency Practitioners and amended as required and update all computer and administration records accurately and within SLA's. Respond to emails within SLA's. Diaries to be addressed within SLA's and adhere to Company Policies and Procedures to ensure compliance with FCA/CCA/FLA. Maintain spreadsheets. Assist with other portfolios during holidays and sickness periods
What you'll need to succeed
You will need good communications skills both written and verbal and experience of a high volume, customer focused, results orientated environment. You will be able to work under pressure, prioritise and organise own workload without close supervision and have good use of own initiative and decision making. Previous experience of the finance or insurance industry.
You will have previous experience of Direct Debit collections. Microsoft Excel and Work skills. Understanding of the structure of business organisations. Understanding of insolvency and bankruptcy.
What you'll get in return
You will get a salary of up to £27K with excellent benefits and state of the art offices.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.