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Credit Controller

Posted 5 January by FRS Ltd Ended


• Reporting to the Credit Control Supervisor
• For a designated part of the Accounts Receivable Ledger, collect all amounts owed by the due dates using all appropriate collection methods and escalate as appropriate
• Update diarised notes by customer
• Log and notify invoice queries and ensure prompt resolution
• Work collectively with colleagues to meet departmental KPI’s and deadlines
• Organise and attend debt review meetings as necessary
• Organise and attend customer meetings as necessary
• Provide cover for other Credit Controllers in their absence
• Ad-hoc reporting as required

Skills Required:

• Experience in a Credit Control environment
• Debt collection experience - predominately by telephone
• Conducting meetings with customers and local management
• Large customer base
• English Language GCSE or equivalent at grade C or above
• Excellent communication skills both verbal and written
• Good literacy and numeracy skills
• Microsoft Excel, Outlook and Word
• Ability to obtain precise detail over the telephone in order to raise and resolve issues in an effective and efficient manner
• Ability to build an effective and professional relationship with colleagues in order to achieve company targets
• Ability to produce clear and meaningful reports
• Good organisational skills and ability to work on own initiative
• Preferably Studying towards ICM qualification
• Preferably able to accurately forecast future receipts
• Good team player
• Positive attitude

Reference: 34152755

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