Credit Controller will be responsible for the management of credit control ledgers within their portfolio to ensure the delivery of accounting information within a high performing culture.
You will be expected to provide excellent customer service to both external and internal customers and adhere to the policies and guidelines set by the department within a high performance culture. Additionally, you will be required to assist with aging analysis, supporting cash flow forecasting and analysis and basic bookkeeping.
This is a multi-faceted role where the post holder will be expected (but is not limited) to:
*Call and e-mail customers to discuss and collect payments
*Make notes of findings in the accounting system for reference
*Review aged debt report on a daily basis to identify overdue debt
*Provide special focus on the collection of aged (6 month +) and problematic debt
*Help to facilitate the resolution of customer queries with the appropriate internal staff to ensure payment is received
*Manage credit referencing
*Monitor credit limits and payment terms
*Input cash receipts on a daily basis to identify outstanding remittances
*Allocate cash received and reconciliation of customer accounts
*Send out overdue account statements and further reminders in line with Company Control Policy
*Prepare cash and age debtor reports. To distribute to accurate reports in a timely manner as required.
*Working alongside Business Unit Managers to help drive KPI targets
*From time to time this role may require travel to other sites.
*Preferably AAT qualified, but would consider part-qualified or qualified by experience
*Must have at least 2 years of previous credit control experience and basic bookkeeping skills to assist journal preparation
*A demonstrated ability to process large quantity of data quickly and effectively and to deliver results
*Strong commercial acumen and financial analysis skills
*Excellent IT skills including a high level of proficiency in Excel
*Good communication and interpersonal skills
*Experience of Microsoft Great Plains software would be an advantage.
*You will have strong interpersonal with both written and verbal communication skills at all levels, with a confident and professional telephone manner
*You will have a strong work ethic and be highly organised and methodical
*Solution-focused, with the ability to prioritise and manage multiple tasks.
*Persistent and resilient under pressure, with a good sense of humor
*You will be detailed oriented and accurate with the ability to review your own work and detect and fix errors prior to your managers review
*A good team player, who can work on their own initiative as well as follow guidance and instructions from senior members of the team
*A willingness to take personal responsibility for issues
*Self-motivated, resourceful and keen to learn and share knowledge
*Flexible and hardworking approach
*A car driver is desirable as there may be a requirement to visit other sites.
- Credit Controller
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