thebigword is a global, technology enabled language solutions provider, that delivers translation (written word) and interpreting (spoken word) services. thebigword employs 500 people based in 13 offices in 11 countries, working with more than 12,000 linguists worldwide.
At the centre of thebigword approach is delivering customer focussed solutions, of the highest possible quality and making the global communication process smooth for over 2,500 public and private sector clients
Due to continued growth, and the resulting increase in information and analysis requirements, we are seeking to appoint an enthusiastic and experienced Credit Controller to join the team in Leeds.
As this role is working within a busy credit control department candidates should demonstrate an ability to work in a high output environment and work well under pressure. We are looking for an individual who is confident, enthusiastic and has a willingness to learn as well as listen and share experiences and knowledge.
The ideal candidate should also be able to demonstrate an ability to adapt to the varying demands of working within a key area in a fast-growing business.
Key Responsibilities Include:
- Monitor Credit Control Inbox and distribute accordingly
- Authorise or decline credit note requests from operations
- Phone customers on overdue invoices, send copy invoices, statements and reminder letters as necessary
- Deal with internal stakeholders on customer raised queries and pursue queries through to conclusion
Key Knowledge, Skills and Experience required
- Previous credit control experience essential
- High IT literacy proficient in MS Office particularly Excel
- Self-motivated, confident and a team player
- The ability to work under pressure
- An ambition to learn
- Good problem solving skills
If you are interested in this position and believe you have the necessary requirements to fit the role, then please click the "apply online" button
Please note: Due to the nature of our business, all successful applicants will be required to complete a basic criminal records disclosure.
thebigword is committed to encouraging diversity and opposing all forms of discrimination in our working environment. Our aim is that our workforce will be truly representative of all sections of society and each employee feels respected and able to give of their best. As an international company that operates worldwide and due to the nature of our industry we are a multicultural company. We have a large diverse client base which demands diversity amongst our employees to be able to service our clients effectively, thus meaning we employ people from different cultures and we do not discriminate against people on grounds of race, ethnic origin, colour, nationality, religion, age, gender reassignment, marital status, sexual orientation, or disability
- Computer Literate
- Credit Control