Credit Controller/Collections-Rickmansworth

Posted 4 April by Mai Day Recruitment Services Ltd Easy Apply
Credit Controller/Collections-Rickmansworth
Ref: MG450387CC
Salary: £21,000 + Excellent Benefits
Location: Hertfordshire

A fabulous opportunity has arisen for an experienced Credit Controller/Collections Assistant for our client a leading organisation in Hertfordshire near Rickmansworth. 
You must have at least two years recent Accounts /Finance experience in a credit control capacity. Experience of working in the motor industry is advantageous, it is essential that you have excellent numerical skills for this position coupled with the relevant experience. 

Credit Controller/Collections Job Purpose
To promptly contact customers who have fallen into arrears and negotiate payment to minimise losses to the company. To liaise with external bodies and panel of vehicle recovery agents to best assist in the recovery of funds and assets.

Credit Controller/Collections Assistant Key Tasks and Responsibilities

- Effectively handle inbound & outbound collections calls and to respond to all customer enquiries in an efficient and courteous manner
- Review, monitor & action late arrears cases and meet required case handling productivity levels as set down in department objectives
- Negotiate payment with customers who are in arrears or experiencing financial difficulties
- Refer customer payment proposals to management with recommendations
- Liaise with 3rd party companies that act on the company’s behalf
- Accurate maintenance of the systems 
- Comply with all company procedures and standards
- To comply with all relevant legislation at all times such as Consumer Credit Act, Money Laundering Act, Data Protection Act and the FLA code of practice 
- Ensure company SQC’s are met whilst also maintaining service levels and standards
- Monitor 3rd party companies that act on our behalf and ensure all tasks are completed within their SLA’s
- Ensure that all correspondence sent to customers complies with FCA regulations
- Apply costs accurately to customer accounts

Credit Controller/Collections Person Specification

- Good telephone manner and communication skills
- Computer literate
- Good standard of numeracy


- 27 Days holiday + bank Holidays and extra half day for Christmas Eve and New Year’s Eve
- Pension
- Child care vouchers
- Cycle to work scheme (Bicycle)
- Gym Flex Schemes

After six months probationary you can get a brand new car £75.50 per month that includes the tax and insurance and replaced every 90000 miles for a new car -family members can be insured on the car

As well as the relevant experience for our  Credit Controller/Collections position you must also possess excellent people skills with a proven background in Finance
This is truly a remarkable opportunity with a great organisation who will invest in your future as much as you do so please do not delay responding. So if you are interested, don't delay, send your CV over to Martina today! 

Martina@maidayrecruit [1],

[1] mailto:Martina@maidayrecruit

Required skills

  • You must possess excellent people skills with a proven background in Finance
  • You must have a good telephone manner and communication skills
  • You must be Computer literate and good with numeracy

Reference: 34823300

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