Credit Control Clerk - 6 month contract - Swansea - £16,000 - £18,000
Your new company
My fast paced and progressive client is currently looking to hire a Credit Control Clerk for an initial 6 month period within their large team.
Your new role
The primary focus of the role will include targeted invoice collection, complex query resolution, reporting, processing of payments and the reconciliation of settlements received from brokers in accordance with organisational procedures, and predefined timeframes. As part of the collection and reconciliation process, entries queried by brokers will need to be identified, raised and resolved to provide excellent customer service and prevent delays to cash flow. As the role involves working with customers and internal colleagues within different areas of the business, good communication and teamwork skills is essential and will help to deliver the fist-class service.
- Premium collection
- Accurately reconciling settlements against statements and systems
- Identifying and managing queries to enable appropriate resolution.
- Managing broker refunds.
- Preparing debt management information.
- Maintaining a professional image of the company.
- Excellent customer service through strong internal and external relationships.
What you'll need to succeed
If you are a successful candidate, you are going to need to have a very good telephone manner and be able to be persistent in being able to recoup the debts.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.