Credit Control - key accounts

Posted 7 April by Page Personnel Finance Easy Apply

A (temp to permanent ) credit control role, working in a fast paced and busy team, ideally suited to someone with a light hearted, positive and can do attitude.

You will be responsible for the larger key accounts, which means lots of query resolution so building and maintaining relationships is key.

Client Details

A national household name in environmental waste management.

Description

  • Act as first point of contact for the team, responding to customer account enquiries
  • Chasing overdue invoices by telephone, email & letter within agreed timescales
  • Ensure that debts are paid in a timely manner
  • Maintain accurate records for all account activity
  • Process and respond to incoming post on a daily basis
  • Administer customer credit/debit card payments
  • Post payments to accounts and allocate and undertake account reconciliations as required
  • Provide customers with copy documentation as requested
  • Send out monthly client statements for your own account base
  • Attendance at team meetings to address any issues and contribute new initiatives
  • General administrative duties to support the work of the team which includes filing, typing letters, memos, faxes and emails
  • Ensuring the banking is completed in a timely manner, as required
  • Provide cover for other accounting functions as requested
  • Contribute to continuous improvement of procedures to improve efficiency of the department through the development of relationships with own team members and other departments
  • Demonstrate a positive working style with an enthusiastic, committed and flexible attitude promoting the importance and benefits of effective team working
  • Ensure full compliance with all Company policies and procedures including health and safety and employment

Profile

Ability to communicate effectively by telephone, in writing, by email and in person

Commitment to personal development

Commitment to providing good customer service with a drive for continuous improvement

Ability to work to deadlines, ensuring prioritisation of competing deadlines

Ability to work calmly under pressure

Strong team player with the ability to work on your own initiative and occasionally unsupervised

Ability to deal with work of a confidential nature

Good negotiating skills

Must hold a full, clean UK driving licence

Job Offer

9.00 - 17.00 hour lunch

20 days holiday(with the option to buy more after probation period)

Pension

Parking on site

Modern and open offices

Reference: 34851665

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