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Credit Control - Customer Support

Posted 25 January by catherinewhyterecruitment Ended

Credit Control Administrator - Customer Service - £20000 - £21000 basic + incentive ( £4k) + generous package

Manchester M40 (Newton heath area - close to tram) - Monday to Friday 8.30am - 5pm

Working as part of a busy friendly team of Key Account Managers, your role will be to LIAISE with REGULAR customers who have outstanding debts, main contact via EMAIL.

Resolving customer queries initiated by EMAIL /Chasing overdue balances by EMAIL, telephone or letter

Prompt and accurate updating of customer notes on Master spread sheet to ensure all relevant information is logged to individual accounts.

Preparation and collation of documentation required when setting up new account applications, credit checking and setting up account on Computer systems

Alerting Account Manager of any possible bad debts/Major Queries / Ensure statements are produced and sent out after each month end once checked.

Reduction of Debtor days / Accurate data entry & basic Admin support.

Required skills

  • Accounting
  • Credit Control
  • Customer Service
  • Debt Management
  • Finance

Reference: 34320291

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