Credit Control Assistant

Posted 9 April by JHR Easy Apply

Credit Control Assistant

Salary: £20,000-£25,000

Location: Leeds

Job Type: Permanent

Industry: Office Personnel

Job Reference: EM/J4893

JHR are currently working with a fantastic Gas and Energy organisation based just on the outskirts of central Leeds who are recruiting for an organised credit control assistant to join them at a very exciting stage of their company growth.

Their credit control department is accountable for the credit control processes for accounts receivable, including the consistent application of a credit policy, periodic credit reviews of existing customers, with the goal of optimising bad debt losses. You will need to be a highly organised individual, with excellent written and verbal communication skills and you must have a resilient approach when dealing with difficult customers who are in arrears. There are also elements of accounts payable within the remits of the role.

Duties and Responsibilities

  • Timely and effective collection of debts

  • Ability to effectively chase debtors with varying levels of urgency

  • Process building and on-going refinement of processes

  • Negotiating payment plans with customers

  • Maintaining regular contact with clients who are classified as high risk

  • Resolving and assisting with queries both internally and externally around outstanding invoices

  • Checking customer credit ratings

  • Assist relations with collection, legal and disconnection agencies

  • Assisting with aspects of accounts payable to minimise late payment of valid invoices

  • Liaising with our suppliers to correct erroneous invoices

  • Liaising with our suppliers to request copy invoices

  • Setting up Direct Debits and making payments to suppliers

Experience Required:

  • Prior experience with collection of debt

  • Knowledge of credit related regulations is desirable

  • Have experience with customer negotiations to retrieve payment

  • Excellent communication skills at all levels

  • PC literate and competence of Word, Excel and Outlook are required

  • High standard of numeracy, accuracy with attention to detail

  • A team player with a flexible approach and a willingness to learn

  • A self-starter who is pro-active and can set and achieve goals

  • Good standard of education

  • Strong organisational & time management skills

  • Ability to recognise potential risks to the firm that should be escalated

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for.

(Jo Holdsworth Recruitment - Recruitment Agency)

Required skills

  • Communication Skills
  • Legal
  • Queries

Reference: 34855502

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