A prestigious Financial Services Institution based in central Basingstoke are looking for Intelligent and hardworking individuals to join their highly successful Collections team. It’s an exciting role within a large collections team who are friendly and supportive.
Reporting to the Collections Manager (without doubt one of the nicest, realistic understanding and reasonable people I’ve ever met!) you will be responsible for the monitoring and collection of new and existing arrears, with other duties to include;
*Ensuing arrears payments are correctly allocated to outstanding accounts.
*Maintain close communication with your client base
*Initial arrears correspondence through telephone, e-mail and letter
*Create action plans for difficult clients
To be successful you will need to be;
*Not afraid of picking up the phone and chasing outstanding debts from corporate clients – The role is split 50/50 phone and back office work.
*Numerate – this will be tested
*Tenacious, leaving no call without resolution.
The role would suit both junior (1 years experience) and experienced individuals as personality trumps skills here. To be considered must live within a reasonable commute of the above location, be eligible to work in the UK and need to send your CV to firstname.lastname@example.org
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