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Credit and Billings Manager

Posted 22 February by ninesharp LTD Easy Apply Ended

Credit and Billings Manager - Negotiable Salary - Utilities Organisation - Permanent- Hertfordshire

Our client, a leading Utilities organisation based in Hertfordshire are currently recruiting for a Credit and Billings Manager on a permanent basis.

Duties:

  • Manage daily processes across the department, oversee staff who are running these processes and help motivate the team
  • Handle disputed accounts and liaise with customers where escalations require it
  • Communicate to a wide range of stakeholders
  • Produce and analyse reports, making recommendations or highlighting areas for improvement.
  • Problem solving for a wide range of issues
  • Work with several different bespoke systems
  • Build relationships with other departments to ensure an integrated approach to billing and credit control
  • Liaise with 3rd parties to develop and streamline processes
  • Manage the transfer from the manual CC function to the CRM system cycles
  • Analyse the aged debtors and improve reporting to show progress on reducing these levels.
  • Establish process to focus debt chasing to targeted levels (in line with expectations set by the Exec Team)
  • Help to define true backlog and agree an action plan for resolution/write off and work with other departments to create and deliver solutions for the hard-core debtors/problem sites which are still having a live impact if the company is unable to get rid of the supply

Requirements:

  • Experience of managing teams of 5-10 in credit and billings
  • Utilities/Energy industry experience is a must
  • A track record of process improvement
  • Experience of driving growth within an SME organisation
  • Recruitment of team members experience

To apply for this role please email

Required skills

  • Credit Control and Billings Manager

Reference: 34536713

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