Course Advisor B2C Sales

Posted 13 March by Recruitment Hunters

Recruitment Hunters are recruiting for a Sales Professional - Course Advisor for their International client based in Cambridge.

The company are looking for an experienced B2C Sales professional to be a Course Advisor to upsell online courses. The Course Advisor role is responsible for international and domestic student recruitment activity with an emphasis on lead conversion through consultative sales calls to students, their parents and agent partners who have applied or made an enquiry about a programme of study with this online international educational organisation.

Main Responsibilities: - Course Advisor

* Proactive sales activity by telephone, email and other platforms to meet student recruitment targets using a service oriented approach. Responding to enquiries and following up on interest.

* Ensure that direct sales enquiries and direct applications are converted via focused follow-up activity using a consultative sales methodology.

* Work closely with the regional sales teams to follow-up leads generated by educational agents.

* Collaborate with the admissions team to ensure fast, efficient and effective follow-up of student leads and applications to improve conversion rates, attain sales outcomes and provide high standards of customer service.

* Record the details of all sales activity after each call in the firms bespoke CRM system, ensuring a high degree of accuracy and giving clear visibility of results and the current sales pipeline. Ensure lead and student management adheres to the Lead Management Policy in place.

* Be receptive and open to training and development in the role.

* Deliver weekly reports to assess progress towards goals in the sales cycle.

Performance measures

* Achievement of annual sales targets for recruitment of direct students.

* Conversion rates for students applying directly to the Firms Online Course department

* Conversion rates for students applying through educational agents.

Experience Required:- Course Advisor

Essential

* Excellent communication and consultative sales skills.

* Persuasive relationship builder.

* Strong work ethic, self-motivated, punctual and highly organised.

* Customer service oriented.

* Pride in delivery of work to high standards, set and meet challenging goals.

* Attention to detail, cultural awareness and sensitivity.

* Adaptable and versatile.

* Enthusiastic and energetic, with a track record of high achievement.

* Supportive team player.

* Target-driven, determined and ambitious.

* Aptitude for using technology and e-media.

* Educated to degree level or equivalent.

Desirable

* Experience of working in a sales team, recruitment, B2C, B2B or a sales-focused customer service environment.

* A track record in international student recruitment.

* Ability to speak a foreign language.

The Course Advisor Sales role, is a permanent position based in Central Cambridge. STARTING IMMEDIATELY…Working Monday - Friday 09:00 - 17:30. The salary will be between £17,000 - £22,000 DOE + 20% Bonus of the Basic if on target and a further 20% on over achieving.

If this Course Advisor Sales position sounds like you, then please forward your CV to Steve at Recruitment Hunters

"Let us do the hunting...so you don't have to!"

Recruitment Hunters is an independent recruitment agency based in Cambridgeshire who place permanent & contract staff into firms across East Anglia (Cambridgeshire, Suffolk & Norfolk) & West London. We focus on 4 main sectors from Commercial, Accountancy, Engineering to Technical. The types of roles we recruit for as follows: Administration, Accounts, Customer Service, Logistics, Credit Control, Ledger Clerks, Sales, Account Management, Management, IT, HR, Directors, Engineering, Accountants, Analysts, Insurance, Technical, Public Relations, Marketing, Design, Legal, Call Centre, Receptionists, Pa's, Bi-Lingual, Field Sales, Graduates, Juniors, Mortgage Underwriters, Banking & everything in-between.

Sales, B2C, Upsell, Warm Call, Targets, Student Recruitment, Recruitment, Sales Support, Customer Support, Education, International, Graduate, Coordinator, Admissions, Administration, Support, Customer Service, PA, Advisory, Applications, Language, English, Spanish, French, Chinese, German, European.

Required skills

  • Admissions
  • Advisory
  • Applications
  • Coordinator
  • Customer Service
  • Customer Support
  • Education
  • International
  • Recruitment
  • Sales
  • Targets
  • PA
  • Sales Support
  • B2C
  • Graduate
  • Administration
  • Support
  • Language
  • E
  • Upsell
  • Student Recruitment
  • Warm Call

Application questions

Are you sales experienced ?
Are you ideally a graduate or Graduate calibre?
Have you worked to sales targets before and comfortible on the phone upselling courses?
Have your either B2c, B2B, Course Advisor or Recruitment Experience?
Can you commute to Cambridge daily ? With excellent Customer Service, Sales and Admin Skills?

Reference: 34673709

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