Correspondence Customer Service Representatives

Posted 17 May by Adecco UK Limited Easy Apply

Onsite gym (Subsidised) Restaurant Cafe Free bus travel to and from the city centre.

Who are we looking for?

We are looking for dynamic, self-motivated individuals who are keen to provide outstanding customer service, have good attention to detail and want to ensure that Computershare maintains its excellent reputation.

We are looking for candidates with the following experience and attributes:

  • Previous experience of delivering excellent customer service
  • Strong written communication skills
  • Ability to work as part of a team - positive outlook and high energy!
  • PC Literate including MS Office applications such as Outlook, Word and Excel
  • Enthusiasm to develop new knowledge and skills
  • An eye for detail and a commitment to quality

What's involved in the role?

The Customer Service Representative role is all about managing inbound customer enquiries, with a focus on quality. Reporting to a Team Leader, you will utilise a range of in-house IT systems to provide a class-leading service to our customers and ensure we maintain a consistently high level of customer satisfaction.

You'll join our Correspondence Team, dealing with a diversity of written enquiries received through post, email, website or social media channels. Initially you will specialise in one subject area, but over time you will develop your product knowledge through our structured training programme, building a suite of skills across a wide range of services.

This is a very dynamic area of the business, and no two days are quite the same. Providing services on behalf of several hundred clients, you will always have plenty of interesting and rewarding challenges to keep you on your toes.

Apply now, looking to start next week Wednesday so this is a quick turn around.

Adecco is acting as an Employment Business in relation to this vacancy.

Required skills

  • Customer Service / Contact Center / Finance / Administration / Correspondence

Reference: 35172514

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