Corporate External Communications Specialist

Posted 13 May by ADP
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At ADP, what we do is about people. We are the largest comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, and time, and a leader in business outsourcing services, analytics and compliance expertise. We are seeking the industry's best to help us shape the changing world of work.

The External Communications Manager will be a pivotal role responsible for developing creative and proactive ways of communicating to our clients to improve brand awareness as a leader in HCM solutions, retain, grow our clients and make a positive impact on client experience. This role will work closely with business leaders from all departments to develop innovative multi-channel marketing communications, keeping our clients informed of legislation changes, development advancements and thought leadership in HCM.


  • Develop, implement and deliver a comprehensive external communications strategy working with the Internal Communications Specialist, Sales & Marketing Team and ADP Corporate communications teams
  • Manage a calendar of external communication initiatives that keeps all teams clear on planned activity - ensure this is aligned with Internal Communication and Sales & Marketing initiatives
  • Developing a multi-channel external communications strategy to retain, grown and improve client experience
  • Strong communication, negotiation and diplomacy skills working with Senior Stakeholders including our Executive Leadership team
  • Commercial awareness, ability to work against a budget and tight time frames
  • Align external communications with our vision and ensure all communications are impactful and on brand
  • Use of Elequar email marketing software to distribute and measure effectiveness of communications

Key to this requirement:

Ideally you will have experience of using Elequar or similar.

A strong communicator across all levels and presenter, attention to detail with the ability to build rapport quickly and effectivley.

  • High attention to detail with strong written, layout & design & professional publishing skills
  • Highly creative and innovative, able to think laterally
  • Strong knowledge & understanding of trends in digital media/social media
  • Event organisational skills with ability to work under-pressure to tight deadlines
  • Proactive with hands-on approach
  • Independent, self-motivated and enthusiastic
  • Strong collaboration skills and ability to work in a matrix environment

Required skills

  • B2B
  • Corporate Communications
  • Illustrator
  • Photoshop
  • PowerPoint

Reference: 37656390

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