Corporate Account Manager
Our client are seeking an experienced corporate Account Manager who has been managing a large portfolio of clients, and has been doing a lot of new business in addition to managing the existing base.
Salary: £22,000 basic per annum OTE £30,000 per annum
Hours: Monday to Friday 9.00 am - 6.00 pm
The role would have an element of travel, once a week, to see new and existing customers.
Proactively manage the acquisition, retention and development of new and existing large volume accounts, alongside a nominated book of high value, £250k+ turnover accounts delivering incremental sales & margin while meeting KPI and debt management targets. Operating at all times with appropriate due diligence to protect the business against and legal, commercial and operational cost/consequences.
Primary responsibilities of the role:
- Manage own accounts to achieve sales, margin, profitability, debt and KPI targets over a weekly, periodic and yearly basis
- Acquisition, retention and development of new and existing accounts
- Help to establish the direct sales team as a core sales function resulting in incremental account base growth, sales and margin generation
- Responsible for the effective management of sales opportunities, compete or decline opportunities in line with business priorities while capturing proposition and process developments opportunities to win future business
Knowledge/skills and ability required for the role:
- An excellent level of ability in regards to building and maintaining working relationships with a wide internal and external stakeholders
- Good level of ability in influencing and impacting engagement across various peer groups internally and externally
- Education/experience required for the role:
- Excellent numeracy, literacy and IT skills across core office applications
- Proven experience over a minimum of three years resulting in a high level of performance within a corporate sales and customer service environment ideally within an IT or consumer electronics or telco environment
- Proven track record of influence and impact across own peer group to gain engagement and cohesive working
Key competencies required for the role:
- A passion for customers delivering great customer service and an ongoing relationship and loyalty to our brand
- Excellent impact, influence and communication skills and awareness
- Respect for people and ability to work independently and part of different team across various levels both internal and externally
- Strong business acumen
- Good analytical thinking to help find the correct solution and resolve problems
- An openness to change and desire to find new and better ways of working
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