Control Room Operator (Communications Centre)

Posted 4 days ago by Momentum Recruitment

Control Room Operator (Communications Centre)
Rate: £13 per hour

Hours: 12hr shifts, mixture of days / nights
Location: Central London

Fantastic opportunity to join the Control Room team at a high-profile London location.


You will have first rate customer service skills with experience working in a busy multi-functional control room environment. Applicants with experience in the emergency services, military/police or security sector are welcome.

Your role:

  • Working in a busy multi-functional control room
  • Receiving calls in a customer focused and polite manner
  • Communicate with front line staff in a professional manner via radio communication
  • Operation of Incident Management systems
  • Operation of CCTV and access control systems
  • Provide real time control centre support to front-line security staff
  • Liaison with emergency services
  • Maintain call logs and incident reports
  • Incident Management
  • Respond to messages via email and direct as appropriate

Your will have:

  • Experience working in a busy multi-functional control room environment ideally within the Police (999), Ambulance Dispatch or similar
  • The ability to deal with a large volume of calls/requests whilst maintaining a high level of customer service
  • Excellent communication skills
  • Experience dealing with a large volume of calls/requests
  • Applicants with experience in the emergency services, military/police or security sector are welcome.



Momentum Security Recruitment Specialists

Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.

Momentum Security Recruitment covers the following markets.

  • Corporate Security
  • Manned Guarding - Management & Operations
  • Manned Guarding - SIA licensed Officer & site personnel staff
  • Retail Loss Prevention, Audit & Fraud
  • Security Sales & Business Development
  • Electronic Security
  • Risk Management

Application questions

Are you happy working shifts?
Do you have experience working in a busy control room?

Reference: 38897321

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