Control Room Operator (Communications Centre)
Rate: £13 per hour
Hours: 12hr shifts, mixture of days / nights
Location: Central London
Fantastic opportunity to join the Control Room team at a high-profile London location.
You will have first rate customer service skills with experience working in a busy multi-functional control room environment. Applicants with experience in the emergency services, military/police or security sector are welcome.
- Working in a busy multi-functional control room
- Receiving calls in a customer focused and polite manner
- Communicate with front line staff in a professional manner via radio communication
- Operation of Incident Management systems
- Operation of CCTV and access control systems
- Provide real time control centre support to front-line security staff
- Liaison with emergency services
- Maintain call logs and incident reports
- Incident Management
- Respond to messages via email and direct as appropriate
Your will have:
- Experience working in a busy multi-functional control room environment ideally within the Police (999), Ambulance Dispatch or similar
- The ability to deal with a large volume of calls/requests whilst maintaining a high level of customer service
- Excellent communication skills
- Experience dealing with a large volume of calls/requests
- Applicants with experience in the emergency services, military/police or security sector are welcome.
Momentum Security Recruitment Specialists
Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.
Momentum Security Recruitment covers the following markets.
- Corporate Security
- Manned Guarding - Management & Operations
- Manned Guarding - SIA licensed Officer & site personnel staff
- Retail Loss Prevention, Audit & Fraud
- Security Sales & Business Development
- Electronic Security
- Risk Management
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