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Contract Support- Administrator 12 month Contract NPO

Contract Support- Administrator 12 month Contract NPO

Posted 9 October by CBRE
Featured Ended

12 Month Contract

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join the team located in Leeds / Remote working. The successful candidate will be responsible for ensuring the day to day delivery of contract support to the PO Account.

Key Tasks:


  • Understand, anticipate and deliver customer (internal and external) needs while building effective relationships.
  • Positively respond to both our internal and external customers through effective communication and personal accessibility.
  • Identify and help drive implementation of savings opportunities to ensure customer and GWS financial savings targets are maximized
  • Drive high quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers
  • Compilation of the Contract Review pack
  • Conduct supplier surveys on MySupplier - where applicable
  • Compilation of the Customer Monthly Management Report
  • Liaise with the client regarding payment of invoices
  • Helpdesk: including but not limited to; logging, distributing and closing of reactive calls on desired system - where applicable
  • Continually develop systems to maximize efficiency benefits for the customer and GWS
  • Update labour allocations to ensure accurate client reporting


  • Support the preparation and delivery of monthly Contract and Account Reviews
  • Co-ordination of the billing application, calculating margins, raising invoices and submitting to client
  • Chase any debts to keep within contractual terms
  • Creation and review of management reports such as P&L, WIP, Debt, OPO's & Invoice Pool
  • Raise Purchase Orders
  • Review open Purchase Orders
  • Policy and procedure compliance
  • Process supplier invoices and resolving any queries
  • Comprehensive spend tracking
  • Weekly report submission to include WiP, Debt, Invoice Pool and OPO updates Drive high quality financial performance to influence P&L result
  • Ad-hoc reporting as requested by Business Unit or Business/Finance


  • Co-ordination of sub-contractor files, ensuring they are statutorily compliant with QHSE requirements
  • Report and management of work management system
  • Log in hazards & customer feedback on the QHSE Management Portal
  • Subcontractor reviews - where applicable
  • Logbooks compliance
  • Maintain eLogbook's - where applicable


  • Timesheets management
  • Organise training for the team
  • Update of the team attendance planner
  • Arrange agency cover and submitting hours on portal
  • Culture carrier and promotes best practice

Experience Required:

  • Demonstrable understanding of the FM operation and management of a range of services
  • A good working knowledge of IT Microsoft applications i.e. Word, Excel, PowerPoint
  • PC Literate - understanding of how to use the technology as a tool
  • Exposure of Microsoft Dynamics or another financial tool such as SAP
  • Demonstrate good presentation skills
  • Ability to plan and prioritise
  • Have strong organisational skills, for records management etc
  • Understand the requirements to deliver the highest level of customer service with excellent attention to detail, communication and people skills and the ability to operate in a confident, polite and approachable manner
  • Experience at interfacing at all levels throughout an organisation
  • Communication and presentation skills at a high level
  • Flexibility may be required within your working hours to accommodate the operation

Required skills

  • Contract Support /

Reference: 41161595

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