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Contract Account Manager

Contract Account Manager

Posted 5 April by Sopra Steria Easy Apply Ended

Job Title : Contract Account Manager

Duration: Initially 6 Months (would consider temp to perm)

Location: Manchester

AN EXCLUSIVE OPPORTUNITY: Sopra Steria Recruitment is looking for a Contract Account Manager to join one of our Recruitment team, based in Manchester. We are looking for someone with drive and enthusiasm who has excellent customer facing skills, experience of working within the recruitment industry in excess of 5 years and managed a large account, preferably and MSP/Sole Supplier with 100+ workers.

Sopra Steria Recruitment delivers award-winning recruitment services, which help organisations in the public and private sectors attract people, knowledge and skills to enable their business performance and accelerate change. We have a fresh and unique approach to permanent, contract, interim and managed recruitment through our Optimum Vendor model, providing increased flexibility, certainty of delivery and predictability of cos to our clients.

Role Overview: Take full responsibility for the delivery and growth of a specified client account or accounts. Key Responsibilities:

  • Overall responsibility for full service delivery of named client account adhering to sector specific legislation and client contractual agreements while maintaining Sopra Steria Recruitment policies and processes

  • Develop and secure incremental business within the named account improving revenue and margin

  • Deliver account growth plans in line with agreed activity targets

  • Manage account financials

  • Meet and where possible exceed customer satisfaction levels ensuring retention of existing business and enabling growth

  • Consistently deliver account SLA requirements

  • Compile and communicate market information that is relevant to the organisation

  • Ensure timely delivery of all internal and account management information

  • Ensure the supply of suitable candidates including future capability needs in line with systems and leading attraction methodologies and tools

  • Ensure optimum delivery of end to end recruitment process within the account

  • Deliver on-going coaching/mentoring to team members as often as needed

  • Contribute to operational effectiveness by supporting wider team activities as and when required

  • Comply with all relevant employment legislation and appropriate codes of practice

Essential skills:

  • Experience of working within the recruitment industry in excess of 5 years

  • Experience of managing a large account, preferably and MSP/Sole Supplier with 100+ workers

  • Proven ability to prioritise and deliver consistently against targets and deadlines

  • Demonstrable effective interpersonal, communication and presentation skills

  • Solid proficiency of MS Office Suite and applicant tracking databases

  • Experience with recruitment for roles inDigital, IT, Non It, Cyber and Tech areas.

  • Proven delivery within the recruitment industry at senior operating level

  • Strong understanding of commercial and operational business requirements

  • Ability to generate and develop sales activity in line with the Company’s propositions

  • Solid negotiation skills

  • Ability to lead on campaigns/ad-hoc project work

Desirable Skills: Multi-site exposure

Please apply directly, there are no agencies working on this role. Contact Ravi Shankar at ravi.shankar at soprasteria.com or Gemma Parks at gemma.parks at soprasteria.com

Sopra Steria Recruitment: 2017 Winners of the APSCo Awards for Excellence for Recruitment Company of the Year £50m+ Turnover. Breaking the restrictive bounds of traditional recruitment models; a revolution in how clients engage with the recruitment profession.

Reference: 34831153

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