Content Designer, Consultant, Deloitte Digital, Consulting

Posted 30 March by Deloitte
Competitive salary
London , South East England
Permanent, full-time
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Your opportunity
Part Business. Part Creative. Part Technology. One hundred per cent digital. At Deloitte Digital, we connect creativity with technology for business.
Bringing empathy, ideas, and experience into digital transformation. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We’re a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? We’re looking for experienced practitioners from a consulting, design, tech or business background who can show our clients what’s next, then work with our mixed-discipline team to make it happen.

As part of our Consultancy practice, your career with Deloitte Digital can take multiple paths. Including: customer and channel strategy, customer experience design, designing new service capabilities and operations, mobile, online and contact centre technology solutions, and related technology and operational change programmes.

We embrace the strengths of diverse talent within our team. You may have a brilliant mind, be a confident communicator or a nerd for all things digital, or you may have an impeccable business instinct, a collaborative outlook and a flair for big ideas.

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.

Are you looking to return to the workplace after an extended career break?
For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more. If this is relevant for you, just let your recruiter know when you make your application.

Your role
We are expanding fast and we’re looking for people who are natural initiative-takers who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity or culture.
You will work with outstanding digital talent across disciplines to innovate and create great solutions for iconic brands.

As a Content Designer you will:
• Be an advocate for clear, well-structured, useful and engaging content that features in the right place, at the right time and in the right tone
• Work in multi-disciplinary teams drawn from the five crafts within our design practice - Experience Strategy & Service Design, UX Design, Visual Design, Front-end Development and Design Research
• Create style guides, and other documents to define best practice for content creation
• Actively contribute to the constant evolution of the Deloitte Digital content design practice
• Work effectively in diverse teams within an inclusive team culture where people are recognised for their contribution

Your work, your choice
At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Through our studios spread across the globe, we help our clients imagine, deliver and run the future, through from customer research right through to implementation. And we love doing it.

This role is based in our airy and bustling offices in Clerkenwell, London, with its legendary coffee machine and model train track, you’ll also have a chance to work with clients throughout Europe and beyond.

Work pattern
This is a permanent contract opportunity. Our team members work a variety of agile working patterns. Tell us what arrangement works for you and we’ll try to accommodate.

Your professional experience
Overall, you’re an ideas person and problem solver as well as a hands-on doer - that’s important. You know it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds and perspectives. If you have an interesting or unusual mix of skills yourself, even better.

• Experience of writing copy to a prescribed tone of voice
• Experience of liaising directly with a client and other stakeholder groups to achieve content sign-off
• Familiarity with Agile ways of working
• An appreciation of user-centered design
• An understanding that in order to maintain consistency and quality, governance must be defined, shared and implemented. An example would be a style guide, or sign-off process

• Public sector experience
• Experience using Jira and Confluence, Trello, Miro, Mural and Slack
• Experience working in a Strategy & Service Design, UX Design, Visual Design, Front-end Development or Design Research role


For a full job description please visit our online Deloitte Careers portal.

Requisition code: 181121

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Reference: 42367301

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