At iGO4 we strive to deliver excellent customer service in a fun, supportive and knowledgeable environment. We are currently recruiting at our Peterborough office for full and part time customer service agents, so if you are passionate about going the extra mile to provide an outstanding customer experience then apply now.
iGO4 is a fast growing insurance broker, working with a number of brands to provide insurance solutions. Industry leaders in telematics we pride ourselves on providing our customers with knowledgeable product information to ensure they get the insurance product to meet their needs
Full and Part time opportunities are available as a Customer Service Agent based in our inbound contact centre. Evenings and weekend hours are required for the part time positions.
About our customer service agents
You will be answering calls from our Customers from initial enquiries about car insurance products to renewals to general questions.
Dealing with different brands and a range of questions each call and customer is unique
You will be trained across the whole insurance journey
Our ideal candidate
Will have customer service experience
Enjoy speaking to customers on the phone and achieve a positive outcome
Be able to work in a busy fast paced environment.
Work to targets
Comfortable using a PC
Benefits of working for Igo4
Salary from £15,270 to £18,270 depending on experience plus achievable bonus
23 days holiday, plus UK bank holidays
A range of flexible benefits including holiday buy
Access to other benefits including health cash plan and childcare vouchers
Shopping discount site
Full training and support to advance through our agent development programme
(For the part time applicants, training must be full time for the first 3 weeks and will fit around your hours thereafter)
- Contact Centre
- Customer Service
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