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Contact Centre Agent

Posted 13 February by Approved Recruitment Solutions Ltd Featured Ended

Contact Centre Agent
£18,800-£19,800 per annum

4 on 4 off shift pattern, over 24 hours (07:00-19:00 / 08:00-20:00/ 14:00-00:000 /21:00-07:00 then off for 4 days)

My client, an organisation based in Godstone, are seeking Contact Centre Agent to join their team.

The role will involve:

  • Handling a wide range of calls from members of the public
  • Asking questions to ensure that maximum information is gained from the call
  • Forwarding information to be actioned
  • Handling sensitive information

Skills and experience required:

  • Previous experience in a telephone based role
  • Articulate, confident telephone manner
  • Ability to process information whilst retaining confidentiality
  • PC literate with the ability to learn new systems

Due to location and hours, you will need to live in or close to Godstone, or have your own transport.

Reference: 34148811

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