Contact Centre Agent

Posted 2 February by Approved Recruitment Solutions Ltd Featured

Contact Centre Agent

Godstone

£17,000-£18,500 per annum

Full time, hours 9am-5.30pm / 12.30pm-9pm - alternates each week

My client, an organisation based in Godstone, are seeking Contact Centre Agent to join their team.

The role will involve:

  • Handling a wide range of calls from members of the public
  • Asking questions to ensure that maximum information is gained from the call
  • Forwarding information to be actioned
  • Handling sensitive information

Skills and experience required:

  • Previous experience in a telephone based role
  • Articulate, confident telephone manner
  • Ability to process information whilst retaining confidentiality
  • PC literate with the ability to learn new systems

Due to location, you will need to live in or close to Godstone, or have your own transport.

Application questions

Do you have previous experience in a telephone based role?
Do you live in or near Godstone, or have your own transport?
Can you work Monday-Friday, 9am-5.30pm/12.30pm-9pm (alternates each week?

Reference: 33960771

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