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Contact Centre Advisor

Posted 19 March by Newcross Healthcare Ended

Are you looking to take the next step in your career? Do you have a passion for customer service? Join our growing Central Support team where we can offer you great training and career development, not to mention panoramic views over Bristol from our penthouse office!

Job Title: Contact Centre Co-ordinator

Location: Central Bristol, BS1 4XE

Hours of work: 37.5 hours per week consisting of day time, weekend and evening shifts.

There are a variety of positions available also including part time and weekend!

Our Central Support team assist the branch network in booking healthcare staff into available shifts. As a key member in the team, you will be working at a fast pace, liaising with healthcare staff, clients and colleagues in branch via telephone and email.


  • Competitive salary of up to £19,000 per annum
  • Flexible shift patterns
  • Excellent bonus potential of up to £3,000!
  • Regular incentives
  • Fully paid training programme
  • Pension scheme
  • Holiday entitlement

You'll be great in this role if you're …

  • Focussed on delivering excellent customer service
  • Driven by meeting targets
  • Confident with great communication skills and the ability to multitask in a fast paced setting
  • Experienced within a customer service or contact centre environment
  • Professional and efficient with call handling

Newcross Healthcare…

Our goal remains to foster the highest standards of trust, empathy and expertise in our profession to make a positive difference to the lives of sick or vulnerable people.

Required skills

  • CS
  • call centre
  • Bristol
  • care
  • healthcare
  • advisor
  • contact centre
  • inbound call centre
  • bookings
  • staff allocation
  • healthcare coordinator

Reference: 34338608

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