Contact Centre Advisor

Posted 13 September by Cordant Contact Centre

*******Immediate Interviews available!!*******

Job: Contact Centre Advisors

Job salary: £17,000 PlusBonus! OTE £23k

Job location: Manchester/ Wythenshawe

Are you looking to be a part of a company that really values their employees and offers a friendly and exciting working environment? If so, keep on reading as we are looking for individuals just like you!

We are currently recruiting for individuals on a temp to perm basis who have a flare for customer service and are eager to progress and succeed within their career! Our client offers solutions in the personal finance market and strives to offer customers a better way to shop for loans. They believe that their people are their most important asset and that their people are what makes the business tick.

About the role...

  • Demonstrating professionalism and exceptional sales and customer service at all times.
  • Delivering exceptional sales performance against agreed KPIs.
  • Explaining and completing the application process.
  • Attendance and timekeeping to be in line with the required company standards.
  • Demonstrating values, behaviours and general conduct in line with company standards.
  • Accurately take loan applications through either warm inbound or outbound call flows.
  • Establishing the customer's requirements and discuss the products available to them.
  • Providing quotes on products and explain the options available to the customer.

Benefits:

  • Highly competitive salary of £17,000 + Easily achievable £6,000 bonus - £23k OTE
  • 30 days holiday including bank holidays
  • Medical Cashplan
  • Workplace pension
  • Holiday buy and sell scheme
  • Friendly work environment
  • Opportunities for internal progression and development
  • Plus much more!

The Person:

Ideally you will have previous experience within a Customer Service or Sales based role, and be able to communicate effectively.However, our client cares more about their customers regaining the best possible service from them, rather than sales - so they aren't looking for a strong sales history.

Hours:

Flexibility between 8.30am - 8pm, Monday to Thursday

Flexibility between 8.30am - 7pm, Fridays

Flexibility between 9am-4pm, Saturdays

Flexibility between 10am to 4pm, Sundays

Salary:

£17,000 with OTE of £23k!!

Location: Manchester, Stockport, Wythenshawe, Ashton, Droyslden, Salford

Cordant is acting as an Employment Agency in relation to this vacancy.

Cordant is acting as an Employment Business in relation to this vacancy.

Required skills

  • Contact Centre Advisor

Reference: 33300791

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