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Contact Center Agent

Posted 24 April by Reed Ended
Are you passionate about delivering exceptional customer service?
Full Time Permanent Role
Starting salary between £16,500-£18257 

Our client is looking for individuals with high levels of customer service and can work as part of a team dealing with calls from existing customers who are have arrears on their accounts. Due to the nature of this role, you must have good listerning skills and be able to interpret information appropriately. Your main responsibility is to help these customers get their financial well being back on track and ensure any query has been resolved. Data entry and use of IT will be key as you will be using different systems to track and gather information. You will also need to be a need to be a confident communicator and be able to work at your own initiative.

What you will get in return
• Opportunity to progress through a pay progression scheme
• Discounts on a wide range of high street retailers

The contact center is open from 0830-2100 Monday - Thurs, 0830 - 19.00 Fri, 0900 - 1700 Sat, 1000-1500 Sundays
As a full time Contact Center Agent you will be working anywhere between the hours above, 5/7 days and averaging 35-40 Hours a week.

Our client is based in Sheffield where there is free onsite parking and public transport is reliable.

Regardless of no call centre experience, if you have the right attitude and are willing to learn, our client offers up to 7 weeks paid training and ongoing coaching which will help you develop your career and maximise your potential. 

If this sounds like the opportunity for you then APPLY below!

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34097303

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