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Consumer Services Manager

Posted 2 February by Hays Specialist Recruitment Limited Ended

An excellent opportunity to join an industry leading FMCG company as the Consumer Services Manager - £32,000

Your new company
This is an excellent opportunity to join an industry leading FMCG company based in Camberley. The company are seeking a talented Consumer Services Manager to join their team.

Your new role
You will be leading the UK Consumer Services team to provide efficient and accurate responses to consumer enquiries either by telephone, email or social media. You will be developing and leading the consumer services team strategy to ensure an excellent level of customer service is given.
Key Responsibilities:

  • Create Consumer Services reports
  • Support the Marketing Manager when required
  • Provide internal training
  • Update internal policies and procedures
  • Manage Consumer Services Team
  • Set targets to measure your teams performance

What you'll need to succeed

  • Extensive experience in a similar position
  • Managerial experience
  • Staff training
  • Ability to work under pressure
  • Strong leadership skills
  • Conducting and creating reports
  • Knowledge of CRM Systems
  • Educated to degree level

What you'll get in return
You will receive a competitive salary of up to 32K plus an annual bonus. You will also receive holiday, pension and various other benefits

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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