Conference Sales Office Manager - Manchester - Up to £26K pa

Posted 6 February by Berkeley Scott

Conference Sales Manager

Manchester

£24-£26K pa

Previous Experience

  • Previous hotel and / or conference and events management experience
  • Proven sales experience in a similar role
  • Excellent customer service skills and confident in dealing with a wide range of clients

Within the Role

  • Working to set KPI’s
  • Proactive sales skills to actively convert conference & events business
  • Providing leadership which utilises the full potential of the conference team
  • Promoting effective relationships with individuals and other departments
  • Acquiring skills and knowledge relating to the job role
  • Setting measurable performance standards, objectives and goals to be achieved
  • Improving quality and service standards by paying attention to detail
  • Anticipating potential problems and business opportunities within the planning process
  • Demonstrating a systematic approach to organisation and administration
  • Focusing on producing results through encouraging high achievement
  • Take the lead in promotional activities
  • Maximise all conference and banqueting revenue opportunities
  • Forecasting the department’s activity and implementing proactive measures to ensure all sales targets are met.
  • Skilled use of Conference booking and reporting tools.
  • Constantly seek ways of refreshing and improving the product as well as our guests experience within the hotel and the department.
  • Actively seek opportunities to increase sales and conversions within the department.
  • Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market
  • Build strong relationships with guests to fully understand and cater to their needs
  • Arrange and carry out Hotel show rounds
  • Ensure the complete administration and execution of all planned events.

Personal Attributes

  • Comfortable working under own initiative & to have a positive & proactive approach to work
  • Self-motivator with great time management skills
  • Excellent phone manner, confident with Cold Calling and confident with face – face meetings
  • Well turned out at all times
  • Keen attention for detail
  • Maintain and development relationships with clients
  • Confident in working to deadlines
  • Must be fully computer literate

Reference: 34412224

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