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Conference Consultant

Posted 6 March by Capita Ended

Conference Consultant

London (EC4A)

We're revolutionising the business travel, meetings and events service through our knowledge, curiosity and innovation; do you want to be a part of it too? If so, we'd love to hear from you

At a glance...

You will work within a team, servicing one or multiple customers, to ensure that we meet or exceed customer service level agreements.

Introducing Capita Travel and Events

We're not a regular travel, meetings and events company. Of course, we do all the things you'd expect us to, but booking travel, meetings or planning events and helping our customers drive down costs is only the tip of the iceberg of what we do here at Capita Travel and Events

Our heritage spans over four decades, and we've evolved by acquiring some of the UK's leading specialists in business travel, accommodation, meetings and events. Bringing together 850 of the most knowledgeable people in the industry and combining their knowledge and expertise, we've created one powerfully unique business.

But we haven't forgotten what makes Capita Travel and Events a great place to work - brilliant, like-minded people who thrive in a friendly, fast paced atmosphere. If you reckon you could add something to the team and want to be part of our future then get in touch.

What will your day look like?

  • Process bookings, amendments and cancellations via multiple contact channels

  • Deliver customer service excellence through accuracy and quality

  • Ensure best value fares or rates are offered in line with customer requirements

  • Effectively resolve customer and supplier queries, escalating where appropriate

  • Maximise supplier income

  • Highlight service, savings, processes and policy compliance opportunities to the operational management team

It would be great if you had...

  • Experience of working within an events role would be an advantage

  • Strong written and verbal communication skills

  • A sound geographical knowledge

  • Experience of working to agreed targets and under pressure

  • Experience of working in the Agency, Hotel, Travel and or Events industry

  • Experience of working as part of a team

Perks of the job

As well as a competitive salary and holiday package, we can offer you:

  • Discounted stays at hotels

  • A huge discount off a rail journey each year

  • Opportunity to win free trips away

  • Access to 'Friday night free stays' at participating hotels

  • A day's paid leave to participate in charity or community projects

  • Incredible discounts and cashback on dining, health and retail

Being part of a global company like Capita offers many other benefits such as a company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

Come and have a peak at our life in Capita Travel and Events by visiting our social media pages.


What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.

Reference: 34620306

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