Compliance Manager

Posted 13 December 2019 by Kantar Group Limited

Main Duties and Responsibilities

ISO 9001

·         Project Lead on ISO 9001 maintenance

·         Build, train and supervise a team of Quality Champions to:

  • role model and promote the quality processes within their teams
  • maintain, update and communicate continually updated documentation relating to ISO9001
  • be responsible for internal audit process in their department in preparation for successful external audit.
  • Review existing KWP processes and documentation and ensure ISO “fit for purpose” improvements as required
  • Develop and implement risk-based approach to Quality Management
  • Design structure / outline of KWP Business Process Map
  • Consult teams across KWP to complete and maintain Business Process Map
  • Check system documentation and liaise with Department Heads as required
  • Maintain ISO 9001 documentation to support KWP Quality Management System
  • Deliver Internal Audit Training, launch/manage the internal auditing programme

GDPR

  • Lead and work with GDPR Subject Matter Experts/Champions to provide Data Protection compliance advice and support to the business.
  • Continue to develop and implement GDPR compliance, working with the Data Protection Officer where appropriate.
  • Promote a culture of data protection across the organisation.
  • Continually review GDPR processes to ensure they continue to be fit for purpose and make required changes/enhancements to ensure they meet GDPR requirements. 
  • Ensure company documentation and practices continue to reflect both Kantar Guidance as well as legal regulations with regards to all matter of privacy and data management across affected teams
  • Work with key stakeholders to maintain privacy policies of Kantar Worldpanel panels and ensure these are reviewed annually.
  • Review data minimisation processes to ensure they are complying as designed and are actioned within the required timeframes.
  • Undertake reporting on data incidents/data breaches and provide reports outlining root causes and recommendations to prevent similar re-occurrences.
  • Maintain key registers for tracking and reporting requirements.
  • Maintain, design, and assist in GDPR training as and when required and ensure that all teams actively do this for new starters.

BCM

·         Project Lead on BCM maintenance, ensuring all business process documentation is up to date and plans are in place to ensure business continuity

·         Build, train and supervise a team of BCM Champions to:

  • role model and promote the BCM processes within their teams
  • maintain, update and communicate continually updated documentation relating to BCM
  • Review existing KWP processes and documentation and ensure BCM “fit for purpose” improvements as required
  • Consult teams across KWP to complete and maintain Business Process documentation
  • Deliver Internal BCM Training

WPP IT Audit

  • Work with IT Liaison Team to ensure adherence to audit framework
  • Identify risks and track them, report on these and monthly GCC meetings
  • Plan and Chair monthly GCC meetings
  • Work with finance to ensure participation in the annual internal audits
  • Regular reports to the Ops Board on compliance and risks

Person Specification

  • An improvement focus and experience of delivering continuous improvement.
  • Strong leadership, project ownership and management skills
  • Good working knowledge of operating / co-ordinating quality assurance systems?
  • Experience of managing projects and implementing, reviewing and improving process
  • Engaging communication and interpersonal skills
  • Comfortable running project planning and progress meetings/workshops
  • Experience of documenting processes.

Reference: 39566509

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