Essential skills and experience:
Comprehensive hard services background with relevant engineering qualification
Experience of working in a multi-scope FM environment
Multi-site experience covering a large geographical area would be an advantage inclusive of knowledge of delivering effective mobile maintenance solutions; equally a good understanding of productivity based labour loading and dynamic scheduling is required (in-house & supply chain management)
Management of strategy & implementation of PPM and reactive maintenance for plant, equipment and building fabric. (Via in-house & supply chain)
Responsible for ensuring robust Asset Management Strategy is in place
Previous experience of reducing costs for an organisation
Previous experience of mobilising and demobilising contracts is essential
Track record in managing statutory compliance for commercial and / or domestic properties
Senior Facilities Management experience in large complex sites within Manufacturing / Engineering is essential
Awareness of relevant legislation (Legionella, Asbestos, Health & Safety)
Knowledgeable of ESOS, Energy Management etc)
Managed building projects previously (structured approach / Construction & Design Management Regs.) typically in excess of £1m projects is essential
Previous experience within a Management position is essential
Ability to communicate with directors and senior leaders (influence around the need for spending/investment in new facilities/compliance risks etc)
Continuous Improvement focused (evidence of having successfully introduced improved process around FM and procurement)
Technical qualification (either Electrical or Mechanical HNC or above)
Experience relevant to the duties and responsibilities of the post.
Extensive proven experience in a senior Facilities Management role with extensive contractor management knowledge
Comprehensive knowledge of legislation and compliance requirement's
Proven negotiating and influencing skills
Certification/membership of professional designations
Relevant safety training and a working knowledge of health and safety legislation with practical experience in the implementation of procedures
Strong leadership and management skills in recruitment, training, conducting performance reviews and maximising productivity
Proven experience in budget development and management
Demonstrated ability to effectively manage time, priorities and business planning
Excellent communication skills that are effective at all levels and presentation skills appropriate for a wide range of situations
Proven leadership skills, with the ability to achieve results through others
Proven team player with skills to compliment the Centre Management team
Working knowledge of Consumer law, Trading Standards and related legislation
Working knowledge of IT software packages including Microsoft Word, Excel, Project Planner and Outlook
Proven experience of fostering effective working relationships at all levels, with the ability to influence to meet business needs
You will be an excellent communicator with good interpersonal skills whom is able to develop effective working relationships with clients and key stakeholders. You should also have working knowledge of facilities and compliance management together with experience of managing supply chains
Good understanding of life cycle and FM operations.
Knowledge of management of contracts and risk management processes.
The role will involve the following:
Reporting to the TFM Property Services and Statutory Compliance Manager, you will be responsible and accountable for the efficient, value for money delivery of all hard FM services.
The role will require a complete customer focus for managing all the client's expectations, by increasing communications. transparency and compliance of the services that the provider delivers for a cost effective, efficient, and wider agenda.
To be the lead on compliance on all properties to ensure the needs of the internal and external client users are met and exceeded, dealing with any issues of complaints with the supplier.
To be accountable for monthly reactive and planned jobs and ensure they are recorded accurately and completed within agreed KPI, OPI and benchmark time frame by the service provider. To lead on assuring that actions arising from recommendations from compliance checks including safety checks are managed efficiently.
To be accountable to ensure the security of the council's assets are maintained at all times and to ensure that the PPM regimes are fit for purpose and protect and safeguard assets.
To strategically review supplier work programmes and ensure uniformity of service provision and management of the commissioning and successful delivery of hard FM service and co-ordinate and prioritise commissioning, strategic objectives and the service deliverables as a whole.
To lead on the reporting of building and compliance related activities and to provide professional and engineering advice on FM services.
Identify potential major maintenance and capital expenditure projects, develop business cases and work with the Corporate Project Manager to feed into the Corporate Planned Maintenance Program (CPMP)
Monitor all facilities operational policies and control procedures, carrying out checks to ensure compliance with current Council policies and procedures and that the Corporate estate meets all its legislative Statutory requirements and Health, Safety and Environmental responsibilities.
Liaison with client personnel and with other FM sites to ensure best practice, attending meetings with client, tenants and contractors acting as the pivotal point for FM delivery to agreed services in line with the client's approach, including all associated management reporting and control systems.
Resourcing Group is acting as an Employment Business in relation to this vacancy.
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