Do you have a keen eye for detail, excellent Excel skills and an Analytical approach? We want to hear from you! Our client based in Coleshill are seeking an addition to join their HR team to support with Compliance and Administrative duties.
The main purpose of this role is to provide administration support to the HR, Learning and Development, Complaints and Compliance functions.
·To keep the complaints up-to-date and ensure that we are not in breach of any guidelines or timescales.
·Communicate with customers in an effective manner to discuss concerns and confirm the outcome of complaint investigations.
·To prepare and issue employment contracts and new starter paperwork in a timely and effective manner.
·To ensure Company organisation charts and back office system are accurate and kept up to date.
·To deal with all adhoc HR administration including, references and other standard letters.
·To ensure the filing and archiving of HR correspondents are dealt with appropriately and kept up to date in line with internal processes and procedures.
·To assist with all training administration including printing of all corporate induction packs, training course paperwork, collation of evaluation data with the ability to produce results in a MI capacity.
·To deal with all HR and training administration for the full employee lifecycle.
·Demonstrate experience of working in a busy Administrative/Complaint handling role
·Must be a driver due to location.
·The ability to investigate and analyse complains and communicate effectively, using influencing and negotiation skills.
·Excellent organisational skills.
Hours - Monday - Friday 9.00am - 5.30pm
Free car parking
*** Please not due to high volume of applications if you had no response within 5 working days then please assume that on this occasion you have been unsuccessful***
- Human Resources
- Microsoft Excel
- Office Administrator
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