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Calling all experienced Complaints Advisors!

Do you have experience dealing with complaints? We are recruiting for an experienced Complaint Handler to join a leading Housing Association based in Coventry. A well known prestigious brand with amazing company benefits.

As a Complaints Advisor You Will Need To Have

* Previous experience in a role where you are dealing with complaints is a MUST

* Excellent communication skills

* Remain positive and professional at all times

* Managing the complaint investigation

* Manage customer expectations

* Handle complex issues and objections

* Identify root cause information and identify improvement opportunities

* Communicate with customers and colleagues to resolve complaints

* Manage the complaint investigation

Please apply today if you have all the skills and experience that is required.

Reference: 42418947

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