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Complaints Administrator

Complaints Administrator

Posted 9 April by 1st Step Recruitment Limited Easy Apply Ended

Job Title: Complaints Administrator

Location: Kings Hill

Salary: £16,000 - £19,000 (depending on experience)

My client, a reputable innovative Insurance company is looking for a Complaints Administrator to join their team.

As a Complaints Administrator, your responsibilities will consist of:

  • Setting up complaints
  • Responding to customer enquiries
  • Sending our relevant letters to customers
  • Dealing with inbound and outbound calls
  • Distributing correspondence to the team from FOS
  • General administration duties

To be considered for the Complaints Administrator role, you must have the following skills and attributes:

  • Knowledge of Ms Word, Excel, Access, PowerPoint
  • The ability to work on your own initiative
  • High attention to detail
  • Strong communication skills both in written and verbal
  • Customer focused

This is a fantastic opportunity, If you think you have the above skills please don't hesitate to apply.

Required skills

  • Admin
  • Complaints
  • Customer Service
  • Administrator
  • FOS

Reference: 34861728

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