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Community Investment Hotline Officer

Posted 4 January by Badenoch & Clark Ended
Community Investment Hotline Officer
*A Housing Association in West Sussex is looking for a Community Investment Hotline Officer to join their team on a permanent basis.

Purpose of the job:
*To deliver telephone and digital advice service and to be the first point of contact for the Community Investment team.

Your duties will include:
*You will be providing expert knowledge and advice across a range of subjects, including welfare benefits, welfare reform, money advice, financial exclusion, employment & training, digital inclusion, grants, volunteering and tenancy sustainment.
*You will be providing telephone advice/support, in particular around welfare benefits & welfare reform, money/debt advice and employment support.
*You will be managing a busy caseload and provide a triage service for our frontline support services.
*What you will be offered:
*An excellent benefits package including three times life cover, an employee assistance plan, long service awards and a generous holiday entitlement starting at 23 days and rising to 28 days after 5 years service.

Please apply as soon as possible for immediate consideration.

Badenoch & Clark is acting as an Employment Business in relation to this vacancy. Badenoch & Clark is an Equal Opportunity Employer and a registered Disability Symbol User.

Reference: 34135476

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