O2 is the commercial brand of Telefonica UK Limited, a leading digital communications company owned by Telefonica S.A. With over 25 million customers across the UK, O2 is one of the world`s most innovative companies putting our customers at the heart of everything we do.
We are more than just a network. We open up the endless possibilities of technology, connecting our customers to the things that they love and exploring new ways to open up the world for them.
We are always on the lookout for great talent. Just like our customers, we offer our employees more. From a choice of benefits, rewards, training and ongoing career development there are many reasons to join O2.
About the Team:
The UK Telco market is one of the most competitive markets in Europe. O2 sell their diverse range of products and services to consumers and businesses, through a combination of direct and indirect sales channels.
O2 have introduced industry leading commissions IT capability to manage the commercial payments due to the indirect sales channels. The UK Commissions function is responsible for the accuracy and analysis of complex commission data, accurate payment calculation, reconciliation, financial assurance and reporting of indirect sales channel commission.
Reporting to the Commissions Senior Finance Manager for Commercial and Operations Delivery and working within a wider team of 18, this role will lead the timely execution of O2`s sales channel commission process.
The Commissions Finance Manager will provide service excellence to our indirect sales channel partners in relation to the commission payment, reconciliation, reporting and query management processes.
The successful candidate will be based in Leeds with occasional travel within the UK
You will line manage between 1-3 direct reports and will support, mentor and train other team members and colleagues. You will provide effective management and positive leadership across the wider commission`s team.
You will lead and manage the timely, complete and accurate delivery of the monthly commission payment processes within agreed SLA`s giving a clear focus to and financial assurance and quality.
You will provide regular financial and commissions performance reporting internally and to the sales channel. Take a leading role to deliver commercial analysis and support complex review and modelling of commission plans. Provide review, analysis and commercial insight on the outcomes.
You will continually seek opportunities to improve processes and deliver problem root cause resolution for any commission payment impacting issues.
You will act as main point of contact and undertake regular meetings with O2`s sales channel partners and their respective finance teams.
The role will lead the review, investigation and resolution of any payment anomalies in order to safeguard O2`s financial interests at all times.
The role will have responsibility for compliance and governance
Skills & experience:
Commercially astute and self-confident with demonstrable experience of understanding detailed level quality and assurance checks and understanding complex commercials, across a high volume data driven framework
Confident in communicating and influencing stakeholder relationships at various levels within O2 and externally within the sales channel organisations. Ability to analyse and articulate complex and detailed subject matter simply and in a thoroughly engaging manner
Proactive and tenacious approach to problem solving and the ability to make data driven decisions to influence and Deliver changes and improvement
Experience and knowledge of a large company commission calculation and sales incentive department is desirable and proven and demonstrable track record of delivering timely accurate workload
Experience of financial and management reporting; Good understanding and experience of identifying and implementing data quality and process improvements.
Educated to A level standard essential; University degree desirable; Coupled with relevant commercial and analytical experience across a range of matters in a complex and fast paced high volume organisation. Excel to an advanced standard (Essential). Knowledge of CRM/ billing systems (desirable). MS Access (Essential).
Salary and benefits:
We are looking to pay a competitive salary (depending on experience) for this position, and in addition we have some great benefits that could include a bonus, life cover, health care, holiday entitlement and lots of flexible benefits too.
Telefonica`s commitment to a great work-life balance allows us to consider flexible approaches to working. Like to know more? Feel free to raise it.
Joining Telefonica means opening up a world of freedom, support and possibility. A fascinating world where you`ll be able to think bigger, be bolder and try new things. And where there are endless opportunities to develop your career.
There`s so much to discover. Your adventure starts here.