Commercial Specialist Process Solutions

Posted 27 February by Randstad Sourceright
Commercial Specialist – Process Solutions

Irvine, Scotland


Currently recruiting for a Commercial Specialist on behalf of a global, award winning Pharmaceutical Company based in Irvine, Scotland.


Your role:

In this position you will be working in close collaboration with the sales team whilst dealing with requests regarding our Bio pharma and Process Solution Products. You are the entry point for first level commercial and regulatory questions from our internal and external clients. In your dedicated area of responsibility, you act as an interface between the sales organization in the field, supply chain, regulatory affairs, marketing and all other functional areas. You will support the sales representatives in their daily activities in order to meet the sales objectives.

  • Deal with customer quotations
  • Pricing policy compliance
  • Developing custom pricing for special customer projects
  • Handling requests for all types of commercial documents intended for our customers, such as
    brochures, sample requests, literature, product datasheets etc.
  • Handle product orders, check inventory availability or status of shipment.
  • Verify customer pricing, prepare and process customer return goods for credit and/or replacement
  • Handle and resolve customer complaints, escalate requests and unresolved issues to the
  • Designate resource and file records of customer interactions and transactions.


    Who you are:
  • Previous experience within a commercial sales environment
  • Excellent customer service skills
  • Ability to prioritise within a fast-paced environment
  • Previous Life Science experience would be beneficial, but is not a pre-requisite for the role
  • Reference: 34567796

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