Commercial Property Claims Handler

Posted 9 March by Keeper Recruitment Limited
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We are currently recruiting for a Commercial Property Claims Handler to join an established and thriving company based in Ipswich.

Responsibilities of Claims Handler

  • Analysing claims and deciding whether they are covered
  • Assisting in making recommendations for the settlement of claims
  • Liaising with brokers, loss adjusters and solicitors as necessary
  • Organising payments to insured’s and third-party suppliers
  • Ensuring all enquiries and payments are dealt with quickly and efficiently
  • Ensuring client documentation is correct and internal records up to date to allow for effective file review and audit purposes
  • Maintaining communication with clients/brokers and informing them of updates and case progress
  • Reviewing claims regularly using a diary system to ensure accurate reserves and timely closure
  • Any other functions, as required by Claims Manager or Branch Manager
Key Competencies/Skills, Experience and Qualifications
  • Excellent property insurance knowledge
  • 5 years+ experience of dealing with commercial property damage and EL/PL claims
  • Knowledge of claims coverage issues and wordings
  • Excellent and confident communication skills for liaising with all stakeholders (brokers, loss adjusters and solicitors)
  • Understanding of claims compliance and management
  • Flexible attitude and the ability to work within a changing environment and the ability to prioritise workload effectively
  • Cert / Dip CII qualified (desired but not essential)
  • Good GCSE grades (Maths & English in particular)
  • Good IT skills (Microsoft suite and SSP Pure)
  • Any other relevant qualification or desire to progress towards a professional qualification

Reference: 41382024

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