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Commercial Parts Advisor

Posted 20 September by Auto Skills UK Featured Ended

Commercial Vehicle Parts Advisor - Truro

My client, a successful commercial vehicle dealership has an exciting opportunity at one of their busy sites. The company prides itself on delivering a consistently high standard of customer care at all times, and is seeking an experienced Parts Advisor to join their team. 

Main Job Function: 
As a Parts Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. Receive customer enquiries by telephone and in person, and successfully convert these into bookings maximising sales and profitability by selling core, value added and incremental products. To accurately record vehicle information, service history, and effectively follow-up and prospect customers. 

Key tasks as a Service Advisor include:
 • Ensure customers are aware of service and repair work required to their vehicles in a professional manner 
• Advise on estimated costs of repairs and work to be undertaken 
• Sell additional products as appropriate to customers` needs 
• Advise on time scales and collection arrangements 
• Update customer and vehicle records 
• Document all warranty work in accordance with manufacturer policy 
• Preparation and completion of invoices 

Experience Required: 
Must have excellent IT skills - Kerridge Systems would be ideal
Experience within a Commercial Vehicle environment is a MUST
A willingness and enthusiasm to succeed and a drive to be the best

If you feel you have what it takes to join this exciting company please contact
Danica at AUTOSKILLS-UK on

Reference: 33356814

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