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Commercial Account Handler

Posted 5 January by Cavendish Maine Recruitment Ended

Job Title: Commercial Account Handler

Location: Worcester

Job Sector: General Insurance

Job Type: Permanent

Salary: Up to £25,000 p.a

Reference: SS/J019742

About the Company:

A highly successful and progressive national, composite general insurance and financial services organisation. An organisation who truly believe in providing an unrivalled level of service to all their clients.

About the Role:

Working as a Commercial Account Handler within the small business unit (SBU) team, you will be required to provide a professional service to small business clients across their insurance needs in order to maximise growth and retention. The role will combine new business telesales as well as existing business cross - selling, upselling and retention. More specific duties will include;

  • Prepare and carry out successful marketing exercises for new business campaigns
  • Utilise panel providers to secure new business
  • Up-sell and cross-sell to existing client base
  • Support retention by providing strong customer service
  • Respond to sales enquiries in a timely manner
  • Prioritise your own workload and client requests
  • Ensure all business activity is logged appropriately
  • Build and maintain strong client relationships
  • Be the first point of contact to clients
  • Ensure the efficient and accurate production of all reports
  • Provide relevant information to the sales team to ensure sales opportunities are realised
  • Understand individual client needs and identify the correct insurance market
  • Present/broke standard risks to the relevant insurers to enable a quotation to be provided

Key Skills/Experience Required:

In order to be considered for the opportunity of Small Business Account Handler, you must possess the following;

  • Previous commercial account handling experience, although personal lines will be considered
  • Strong telephone sales based abilities
  • The ability to communicate at all levels with employees, clients, insurers and external suppliers alike
  • Articulate and good attention to detail
  • Strong PC literacy to include; Word and Outlook
  • Cert CII qualification would be preferred but not essential

Salary/Benefits Information:

Up to £25,000 p.a



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If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.

Due to the overwhelming Application response we receive through various sources should you not hear from us within one week then please assume your application has been unsuccessful.

Reference: 34151736

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