Collections Officer - Asset Finance

Posted 17 October by CBC Resourcing Solutions
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Collections Officer - Asset Finance

South East

Salary to £50,000 per annum plus bonus and excellent benefits package

Our client is a growing asset finance company offering funding solutions to SME companies. They are looking for a collections officer to ensure the efficient and timely collection of asset finance arrears by maintaining a pro-active collections strategy.


  • To closely monitor the asset finance portfolio and take prompt action when accounts go into arrears, including contact with the customers, and assessing the most appropriate course of action
  • Pro-actively managing the asset finance portfolio to minimise arrears
  • Telephone arrears customers within agreed timeframes and obtain comprehensive understanding of customer situation
  • Assess each arrears account and make recommendations to management as to the most appropriate action
  • Handle all arrears cases in line with the Asset Finance Collections Policy
  • Where arrears accounts are re-scheduled and approved under delegated authorities, update operating system to reflect new payment structure
  • Prepare arrears and portfolio reports for management as required
  • Identify accounts to be considered for litigation, prepare litigation instructions and liaise with external service providers
  • Ensure a consistently high quality of customer service
  • Make certain the business operates within its agreed arrears tolerances
  • Ensure compliance with all statutory and regulatory requirements for arrears


  • Several years' experience of collections or arrears ideally within the asset finance industry
  • Solid experience of collections or arrears preferably in the hard asset segment of the asset finance industry
  • Experience of asset disposal through a variety of routes within the hard asset segment of the asset finance industry would be advantageous
  • Knowledge of the asset finance market is essential
  • A strong team player with the ability to exercise initiative and take ownership of projects
  • A good level of skills in Microsoft Word and Excel are essential

Interested candidates should contact Keith Snow, CBC Resourcing Solutions or call

Reference: 39163432

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