I am currently looking to recruit a Collections Negotiator for my client in Leamington Spa
Duties will include:
Inbound and outbound calls
Liaising with customers and third parties to maximise recoveries on overdue balances.
Negotiate realistic repayment plans
Achieving set targets
Using the debt management system to accurately record and note details of calls, payments plans and store documents.
Request templated and draft ah hoc written communication.
Submit customer queries to client
Adhere to Data protection act and company data security procedures.
Skills / Experience
Proven experience of collections, telesales and customer service
Call centre experience
Confident and assertive communicator
Excellent IT skills
Experience within a high volume, process driven working environment.
Staffpoint is an equal opportunities employer who is acting as a recruitment agency with regards to this role.
By applying for this role, your details will be added to the Staffpoint database
- Proven experience of collections
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