Collections Case Manager

Posted 6 April by J2 Recruitment Easy Apply Featured

I am excited to be recruiting on behalf of our award winning client who have been established for over 30 years. Due to company growth they are seeking a Collections Case Manager to join their team in Warrington.

This is an excellent opportunity to work for a company that has tripled in size over the last 3 years, offer excellent training, fantastic benefits and a long term career.

No collections experience is needed as full training will be given - you will need to have at least 12 months experience working in a customer service role, handling complex enquires and dealing with complaints.

Benefits / The Package

  • Collections Advisor
  • £22,000
  • 25 days holidays
  • Bupa
  • Pension
  • Progression career opportunities
  • Excellent training
  • Free lunch
  • A fun and vibrant office

Duties for the Collections Case Manager:

  • Responsible for managing your own caseload of customers
  • Recovering outstanding debts from on behalf of major banks and blue-chip companies
  • Dealing with inbound calls
  • Going through income expenditures
  • Setting up payment plans
  • Being sympathetic and handling difficult calls

The successful Collections Case Manager you will have: -

  • Experience as a Case Manager, Collection Advisor, Collections Expert, Collections Agent, Customer Service, Financial / Banking
  • A professional attitude
  • Empathy for the customer and difficult situations
  • Ambitious and motivated
  • Resilience
  • GCSE in Maths and English - A - C

Reference: 34846417

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