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Collections Agent

Posted 20 February by Time Recruitment Easy Apply Ended
Collections Agent
South Manchester
£20,000 - £22,000 + Monthly Bonus
Mon - Thurs - 9am-7pm (morning or evening shift)
Friday - 9am - 4:30pm
Saturday - 10am-2pm (1 in 4)

**Excellent New Opportunity**

Time Recruitment are proudly working alongside one of the biggest Loan companies in the South Manchester area!

Job Description:

As a collections agent you are required to get in touch with customers who have failed with their loan repayments and collecting outstanding payment from them whilst providing excellent customer service at all times.

Job Duties:
"Outbound calls to customers
"Receiving inbound calls from existing customers
"Gain an understanding of why the payment hasn't been made
"Collecting any payments
"Set up and negotiate a payment plan to suit customer needs
"Take control of any accounts
"Achieve quality and KPI targets set by the business
Experience required:
"Working in a B2C Collections role
"Knowledge of unsecured loan industry (desirable)
"Experience of debt management or collections (desirable)
Skills required for a Collection Agent.
"Driven to provide excellent customer service
"Prioritise own workload
"Strong communication and rapport building skills
"Showing good understanding and professional reassurance to customers circumstances

This is an excellent opportunity within the financial market for a very reputable company! Get in touch today to discuss the above opening!

Reply to this advert for immediate response alternatively contact our offices on .
(Keywords, collections, collection advisor, sales, B2C, finance, financial sales, debt recovery)

Required skills

  • financial sales
  • B2C
  • collections
  • debt recovery
  • outbound
  • re-payments

Reference: 34516050

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